CHKD, formal apology

Just a quick note to say that I received an apology email from CHKD. The note was very thoughtful and sweet. The Director of Patient Relations thanked me for the kind things I had to say about Dr Tomlin and the other folks who were so wonderful and also said that “appropriate action has been taken” with regard to Nurse Hope. (Whatever that means.)
It is nice to know that blogging does have some power.

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